Dapple

Every market has a pattern. We exist to show it.

Dapple is a digital competitive intelligence company, measuring what your customers value against the standards your competitors set.

What we won’t compromise on.

1
Real people, in live environments

Filmed completing tasks as they normally would, because a synthetic panel can only guess at real behaviour.

2
Customer priorities, not ours

Every competitor is scored against the same customer priorities, so the ranking shows where you really stand.

3
Evidence over opinion

When a team disagrees, the answer should be what a customer actually did, not the loudest opinion.

A recorded customer session: the participant, their quote about a rejected photo upload, and three others who reported the same issue.

The people behind the pattern.

Jason Hayes
Jason Hayes
Digital & CX Strategist

Strategic marketing, then UX research. Turns evidence into roadmaps.

Rebecca Jennings
Rebecca Jennings
Digital & CX Strategist

Twenty-five years in technology consulting, a decade at Forrester.

Ezequiel Cirilo
Ezequiel Cirilo
Product & Business Intelligence

Product leadership and digital transformation. Builds the dashboards.

Veronica Straub
Veronica Straub
Operations Manager

Corporate law, then research operations. Runs fieldwork across markets.

In the room, not on the distribution list.

Most competitive research arrives as a deck from a firm that will not be there when the questions start. We work the other way, embedded with product and insights teams. That means working with you when the study is scoped, joining the prioritisation conversation, and re-cutting the data when a stakeholder challenges it.

Experience that travels across markets.

Our team brings years of experience to every study you commission.

7
Industries benchmarked

The same framework in every one, because customers carry expectations between them.

InsuranceEnergyBetting and gamingBanking
Wealth ManagementHigher EducationTelecoms
9
Countries worked in

Local researchers, local participants, one standard, so the numbers compare.

IrelandUKUSCanadaAustralia
New ZealandSpainBrazilSouth Africa
500+
Brands measured

Enough range that the standard comes from what works, not from a checklist.

Not listed here? We’re happy to scope it.

See yourself the way your customers do.

Alongside every other brand they’re choosing between, measured the same way.

Let's talk